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Privacy Policy

This Privacy Policy describes how cryptopay24.com collects, uses, stores, and protects information about users of the Services and applies to information we collect when you use our website https://cryptopay24.com/ (the “Site”).

As a rule, we never disclose any personal information about our customers to any non-affiliated third parties, except as described below.

Information that we collect

We collect all the information you provide to us, such as when you register for an account, complete verification, fill out an order form, complete a survey, receive customer service, or when you otherwise communicate with us. This information includes, but is not limited to:

Your own personal data such as your first, middle, and last name, phone number, email address, photograph, physical address, date of birth, state and country of residency, username, password, government ID number and photograph of government-issued identification information (including driver’s license and/or passport information).

Financial data such as full bank account information (including routing and account numbers) and certain digital currency information, including external wallet addresses.

Any feedback or suggestions you provide to us about our Services;

Information provided in any of cryptopay24.com support channels or other communications channels;

Log Information: We collect standard server logs that may include the type of browser you use, access times, pages viewed and IP address.

Purpose of information collection

We may use information about you for various purposes, including to:

Provide, maintain, and improve the Services;

Fulfill to our legal and compliance obligations, including our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations;

Provide and deliver services, process transactions, and send you related information, including confirmations, receipts, and requests for authorizations;

Send you technical notices, updates, alerts, and support and administrative messages;

Resolve disputes, troubleshoot problems, and provide customer service;

Prevent and investigate violations of our terms and protect the rights of cryptopay24.com and others;

Measure, analyze and monitor trends, activities, and usage of the Services;

Conduct anti-fraud, identity verification;

Personalize and improve the Services and provide advertisements;

Sharing of Personal Information

We may share your Personal Information with third parties in following cases:

To comply with an applicable law or regulation, or in response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process;

To enable us to comply with government agencies, including regulators, law enforcement and/or justice departments

With your consent, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

If applicable, in connection with the sale or transfer of our business or any part thereof.


We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on secured servers, behind a firewall at a data center with access to data strictly controlled. However, due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties or by government agencies. You remain responsible for the security of information in transit to us over the Internet. Any unauthorized use of the Site may result in criminal and/or civil prosecution.

Cookies and local storage

We collect web browser Information in order to enhance your experience on our Site and track how the Services are being used. Cookies are small data files that are stored on your computer’s hard drive, and in addition to using cookies to provide you with a better user experience, we use cookies to identify and prevent fraudulent activity. The information collected can include, but is not limited to, your IP address, referral URLs, the type of device you use, your operating system, the type of browser you use, geographic location, and other session data. Cookies are not permanent and will expire after a short time period of inactivity. You may opt to deactivate your cookies, but it is important to note that you may not be able to access or use some features of our site. Please note that cryptopay24.com is not responsible or can be held liable for any loss resulting from your decision or inability to use such features.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, at our discretion, notified to you by e-mail. By using our site and Services, you consent to our Privacy Policy.